COCO SOFTWARE / INDEPENDENT DIGITAL STUDIO
All marketing services / Conversion & retention / 18
COCO / WHAT WE CAN BUILD

Mailchimp Setup & AutomationBefore importing contacts, decide who should hear from you.

Mailchimp setup is more than choosing a template. First understand list origin and consent, then structure audiences, sender identity and useful automations.

Tailored engagement · no fixed performance promises · scope agreed together

COCO / WORKFLOW STUDY 03—18

From uncertainty to action

Customer question Before importing contacts, decide who should hear from you.
Business context Years of contact emails sit in a spreadsheet, with no…
First improvement Review list provenance and consent
Conceptual illustration · not client data
COCO / DESIGN FOR BUSINESS
Understand the work first.
01 / THE REAL PROBLEM
The business question comes first.

Mailchimp setup is more than choosing a template. First understand list origin and consent, then structure audiences, sender identity and useful automations.

FIELD NOTE / ILLUSTRATIVE SCENARIO

A familiar moment in the business

Years of contact emails sit in a spreadsheet, with no clear record of who opted in or unsubscribed.

Representative scenario, not a real client quote or measured result.

02 / HOW WE WOULD APPROACH IT

Understand the situation.
Then make the right change.

Three practical decisions that often shape this engagement. Your actual scope is agreed for your business.

Review list provenance and consent
COCO / WORKING SESSION
Review list provenance and consent
STEP 01 / 03 Illustrative
03 / TAILORED DELIVERY

What might we deliver?

A defined scope that can be evaluated, delivered and maintained—not a pre-packed subscription.

01 /

Mailchimp account setup

02 /

Sender domain and signup form

03 /

Automation and import checks

Australian electronic marketing must meet applicable spam requirements, including consent, sender identification and a functional unsubscribe option. An existing customer email list is not automatically a marketing opt-in. ACMA ↗

04 / MEASURE WHAT MATTERS

How would we know?

We prefer useful evidence over decorative dashboards. Final metrics depend on available and trustworthy data.

01

Consent-record completeness

Track quality and direction, not promised results

02

Delivery and unsubscribe trends

Track quality and direction, not promised results

03

Meaningful actions from campaigns

Track quality and direction, not promised results

05 / CONNECTED CAPABILITIES

What should connect
to this work?

Services should not operate in isolation. Connect search, campaigns, experiences and measurement when it helps.

START WITH YOUR BUSINESS

Start with the problem.
Then scope the work.

Tell us how you operate, what you currently use and the one thing you want to improve.