Running a small business in Australia means wearing every hat.
The most frustrating thing isn’t an empty shop. It’s when a customer is at the counter, ready to pay, and asks, “Do you take WeChat Pay or Alipay?”
When you say, “Sorry, cards or cash only,” you’ve either lost a sale or made the experience friction-heavy for someone who was ready to spend.
Taking the payment methods your customers actually use is just good business. If you serve international students, new migrants, or the local Chinese community, that means you need WeChat Pay and Alipay.
Why You Actually Need Them
It’s not about jumping on a tech trend. It’s about customer habit.
For many Chinese-speaking customers, these two apps are their primary wallets. Scanning a QR code is simply more natural for them than pulling out a physical card.
When you have the green and blue WeChat and Alipay logos at your counter or on your website, passing customers feel an immediate sense of comfort. They know they can transact without barriers. It’s not just a payment gateway; it’s a silent sign that says, “We welcome your business.”
Why Do So Many Owners Hesitate?
Most business owners know they should probably set it up, but put it in the “too hard” basket. Usually, it comes down to two big myths:
Myth 1: “It’s too complicated. I need a Chinese business license or bank account.”
You absolutely don’t. As a registered Australian business (with an ABN/ACN), you set this up using your local company details. You don’t need a Chinese bank account. The funds settle directly into your Australian business account in AUD. There are no currency conversion headaches for you.
Myth 2: “The fees are high, and there are setup and monthly costs.”
The payment space used to be murky, but today, a good setup is completely transparent. You shouldn’t be paying hidden fees just to have the option available.
Our Setup: Simple and Transparent
We build websites, but we also solve the very real problem of getting paid. As an official technology and distribution partner of OmiPay, we connect Australian businesses directly to the payment infrastructure they need.
You do not need to understand every technical detail, but the costs and scope should be clear:
- Merchant account fees: OmiPay’s published pricing states that merchant accounts have no application fee or regular monthly service fee. Actual charges and conditions are set by your approved merchant agreement.
- Coco’s free standard integration: eligible merchants on WooCommerce, OpenCart, Magento or ECShop can receive agreed-scope standard plugin configuration, basic payment testing, order-status checks and go-live support at no extra Coco implementation fee.
- Separately assessed work and costs: bespoke storefronts, non-standard APIs or webhooks, specialist POS work and other custom development require a separate quote. Hardware and third-party subscriptions may also add costs.
Payment provider fees and Coco’s implementation charges are separate. Confirm transaction rates, settlement conditions, refund charges and whether the original transaction fee is returned in the provider’s merchant agreement. Free standard integration does not make payment processing or refunds free.
Fee information checked on 3 November 2026. Review the provider’s current terms and our standard integration scope before proceeding.
We can assess WeChat Pay, Alipay and UnionPay alongside your existing card payments. Available methods depend on merchant approval, the payment provider’s product and your website or POS compatibility; a single integration does not automatically enable every method on every system.
We confirm eligibility, supported payment channels and the implementation scope before work starts, so you know what is included and what needs a separate quote.
If you want the practical application path, read our step-by-step guide on how to accept WeChat Pay in Australia.
Ready to Make Getting Paid Easier?
Stop losing sales at the finish line. If you want to know the exact rates or how it would work for your specific shop or website, check out our payment solutions or get in touch.
Adding a payment method is opening a new door. Don’t let checkout be the reason they don’t come back.