Coco Software Studio / INDEPENDENT DIGITAL STUDIO
中文
中文
CASE 01 / EASTWOOD / COMMERCE & AUTOMATION
JStudio.

从老板亲自接单，
到团队协同
做分销。 From founder-led
WeChat orders
to team-powered
distribution.

JStudio 经营 UGG、服饰与时尚商品，主要服务代理及二级销售商。Coco 在约五年的合作中，将微信里的咨询、查价、采购和支付转化为可自助完成、可由团队协作处理的业务流程。 JStudio distributed UGG boots, apparel and fashion products to a network of resellers, alongside retail sales. Across roughly five years, Coco helped turn WeChat-based enquiries, pricing, orders and payments into a scalable, shared operation.

了解这次改变 Explore the story ↗ 看系统如何运作 See the system ↘

历史案例 · 项目于 2024 年结束运营 · 示意界面非原产品截图 Historical case · Business ceased operating in 2024 · Interfaces are explanatory reconstructions

CLIENT JStudio Eastwood, Sydney
INDUSTRY 代购 / 零售 / 批发 Daigou / Retail / Wholesale E-commerce & automation
REPORTED RESULT 10× 订单处理速度 Order processing speed
REPORTED CHANGE 2h → 0 每日人工对账时间 Daily manual reconciliation
01 / THE BUSINESS

真正限制增长的，
是老板的时间。 The constraint
was the founder’s
time.

JStudio 是一家面向代理和二级销售商的澳洲时尚批发分销企业，销售 UGG、服装和时尚商品，同时经营零售渠道。业务早期，交易与客服主要发生在微信中。 JStudio was an Australian fashion wholesaler supplying agents and second-tier resellers with UGG boots, apparel and accessories, alongside a retail channel. Early transactions and customer support happened largely in WeChat.

老板亲自回答商品与价格问题、核对付款、跟进订单，随着代理网络扩张，更多业务也意味着更多信息要由同一个人处理。订单核对曾占用每天约两小时。 The founder personally handled product and price questions, payment checks and order updates. Each new reseller brought more manual work through one person. Reconciliation previously consumed about two hours per day.

客户真正需要的不是“多一个网店”，而是让交易从依赖老板，变成团队可以共同执行的流程。 The real need was not another storefront. It was an operating model that no longer depended on one person for every transaction.

从老板的私人微信，到大家都能使用的业务系统。 From the founder’s inbox to a system the whole team could use.
EDITORIAL SUMMARY / NOT A CLIENT QUOTE
02 / THE EVERYDAY REALITY

一条消息，
不等于
一笔订单。 A message
isn't an order
record.

没有统一记录时，每一次追加、取消、付款和查询，都可能变成员工的重复工作。 Without a shared record, every amendment, payment and tracking request creates more follow-up work.

每日订单核对 Daily reconciliation
#001 订单 Order ?
#002 已付? Paid? CHECK
#003 改单 Changed ?
#004 已核对 Matched ✓
微信订单消息 WeChat orders
这个还有货吗？ Is this in stock?
钱已经转了。 I've sent payment.
地址换一下。 Please change address.
我的单到哪儿了？ Where is my order?
BEFORE / MANUAL ADMIN ~2 小时 / 每晚 hours / night
03 / THE CHANGE

把一笔生意的
各个环节，连接起来。 Connect the work
behind every order.

我们按代理与零售两类购买场景设计交易入口，并结合公众号、支付和订单处理流程。客户保留熟悉的微信使用习惯，团队获得统一的业务记录。 The solution combined reseller and retail buying paths, WeChat Official Account access, payments and structured orders. Buyers kept their familiar channel; staff gained a shared source of operational information.

01

分级商品与价格 Tiered catalogues & pricing

代理根据会员级别查看对应价格，零售顾客看到合适的商品入口。 Resellers see relevant member-tier pricing; retail customers follow their own purchasing path.

02

微信便捷查价 Quick price checks in WeChat

公众号降低反复登录门槛，让代理更方便地查价、采购。 WeChat Official Account access makes price checks and repeat purchasing easier.

03

订单与支付 Orders & payments

下单及支付记录由系统承接，减少微信里反复转发的信息。 Structured orders and payment records replace scattered message threads.

04

团队协同处理 Shared team operations

客服、网站运营与配货团队围绕同一份订单与客户信息工作。 Support, store administration and fulfilment share order and customer records.

05

分销激励与复购 Reseller incentives

逐步加入会员分层、返利和积分功能，支持更精细的渠道运营。 Tiering, rebates and points later supported more tailored reseller relationships.

FROM CHAT-BASED OPERATIONS TO CONNECTED COMMERCE ↗
04 / A DIFFERENT WAY TO OPERATE

从一个人的收件箱，
到整个团队的工作台。 From one inbox
to a shared operation.

系统逐渐成为商品、会员、订单和客户信息的统一来源，让分工成为可能。老板可以把时间投入到寻找客户、拓展货源和维护合作关系。 Product, customer, reseller and order records became a shared source of truth. That allowed the founder to focus more on sourcing, relationships and growing the reseller network.

BEFORE / FOUNDER-LED
J ●
询价消息 Price queries 订单确认 Orders 付款核对 Payments 售后跟进 Follow-up

所有事情，都得经过老板。 Nearly everything passed through the founder.

AFTER / SHARED SOURCE OF TRUTH
JS+
统一的客户 · 订单 · 商品数据 One shared view of customers, orders & products
01 / STRATEGY 老板 Founder 客源与货源拓展 Sales & sourcing
02 / SUPPORT 客服与运营 Support & operations 账户、查询与售后 Accounts & enquiries
03 / FULFILMENT 打包与履约 Fulfilment 按订单协同交付 Pack & dispatch

根据 2026 年客户项目访谈重构的组织流程示意，不代表原系统的真实界面、岗位权限或具体操作流程。 Operating-model illustration based on a 2026 project interview. Not a screenshot, permission map or exact technical workflow.

05 / WHAT WE BUILT

四个模块。
同一门生意。 Four parts.
One operation.

不仅是零售与批发商城。会员分级价格、微信查价、支付和订单查询共同构成基础，并在五年合作中持续加入适合分销经营的能力。下方为业务原理示意。 Beyond retail and wholesale storefronts: member-tier pricing, WeChat price lookups, payments and order records formed the foundation. Capabilities evolved over five years. The diagrams below are explanatory reconstructions.

JSTUDIO / BUSINESS ARCHITECTURE

Retail and wholesale in one system

Two customer journeys connect into a shared order-handling workflow.

MODULE 01
Retail store
Browse products ✓
Select items ✓
Place an order ✓
Wholesale portal
Buyer accounts ✓
Self-service orders ✓
Billing lookup ✓
Two channels / One connected system
业务结构重构示意 · 非客户产品截图 Explanatory workflow · Not a client UI screenshot 01 / 04

DESIGN NOTE / 具体功能以原案例公开记录为准；示意卡片的排版、状态和数据均为本次设计重构，不代表 JStudio 原系统。 Functional scope follows the public case record. Layouts, states and sample data are newly created illustrations, not the original platform.

06 / REPORTED OUTCOMES

成长不该被
人工流程拖住。 Growth shouldn't
mean more admin.

从原先每天十几单，到历史高峰每天 200–300 单，企业的业务规模明显变化。我们的系统帮助减少行政工作，为团队分工和精细化分销经营提供基础；这些增长并不能全部归因于软件。 The business evolved from a dozen or so orders a day to a reported peak of 200–300 daily orders. The platform reduced routine administration and supported team-based distribution. This business growth cannot be attributed solely to the software.

10× 订单处理速度 Faster order processing
0m 每日人工对账 Daily manual reconciliation
ORDER VOLUME / HISTORICAL INTERVIEW 十几单／天 → 高峰 200–300 单／天 From dozens to 200–300 orders/day at peak
PARTNERSHIP ~5 年 years

日订单规模和合作年限来自 2026 年项目访谈，为历史业务变化，不表示系统单独带来全部增长；订单处理速度“10×”是另一项原案例记录，二者口径不同。 Historical business scale and partnership length were recounted in a 2026 project interview. They do not prove that software alone caused growth. Order volume is different from the separately reported 10× processing-speed measure.

数据来源：Coco 原有 Figures sourced from Coco's original JStudio case study ↗ 。这些是历史项目陈述，尚未在本次重设计中通过独立审计验证。 . Historical client-case figures; not independently audited for this redesign.
07 / THE COMPLETE STORY

项目结束了。
经验留下来。 The business closed.
The lessons remain.

JStudio 于 2024 年结束运营。此页面记录的是截至停业前约五年的历史合作、系统建设和运营变化，不代表 JStudio 目前仍在营业。 JStudio ceased operating in 2024. This historical study covers roughly five years of delivered systems and operational change; it does not imply JStudio still trades.

2024 / BUSINESS WIND-DOWN

历史项目说明 Historical case note

当商业环境改变时，企业是否继续经营并不只由技术决定。我们不会把业务结束隐藏起来，也不会把已交付的效率改进夸大成长期增长承诺。 Technology cannot determine whether a business survives a changing market. We present the closure transparently and do not turn operational gains into an unsupported promise of long-term growth.

RELATED CAPABILITIES

实现它，用到了哪些服务？ The services behind the work

电商网站开发 E-commerce development ↗ 支付集成 Payment integration ↗ B2B 批发订货系统 B2B ordering systems ↗ 微信商业集成 WeChat commerce ↗
YOUR BUSINESS / WHAT'S NEXT?

生意长大了，
旧方法还跟得上吗？ Has your business
outgrown its setup?

和我们聊聊现在如何接单、收款、对账和服务客户。先找到真正的瓶颈，再决定该改进哪些系统。 Tell us how orders, payments, reconciliation and customer support work today. We start with the bottleneck—not the software pitch.

聊聊你的经营流程 Discuss your workflow ↗