COCO SOFTWARE / INDEPENDENT DIGITAL STUDIO
All payments & WeChat services / Online payments & billing / 01
COCO / WHAT WE CAN BUILD

Payment Gateway IntegrationA paid order must also be an accurate order.

A gateway is more than a pay button. Success, failure, retries, refunds and reconciliation must result in consistent records across checkout and operations.

Tailored engagement · not a packaged SaaS product · scope agreed together

COCO / WORKFLOW STUDY 01—01

From uncertainty to action

Customer question A paid order must also be an accurate order.
Business context A customer has paid, yet fulfilment still sees “unpai…
First improvement Map payment and order states
Conceptual illustration · not client data
COCO / PAYMENT ENGINEERING
Understand the work first.
01 / THE REAL PROBLEM
The business question comes first.

A gateway is more than a pay button. Success, failure, retries, refunds and reconciliation must result in consistent records across checkout and operations.

FIELD NOTE / ILLUSTRATIVE SCENARIO

A familiar moment in the business

A customer has paid, yet fulfilment still sees “unpaid”. The team cannot tell whether to ship or retry the charge.

Representative scenario, not a real client quote or measured result.

02 / HOW WE WOULD APPROACH IT

Understand the situation.
Then make the right change.

Three practical decisions that often shape this engagement. Your actual scope is agreed for your business.

Map payment and order states
COCO / WORKING SESSION
Map payment and order states
STEP 01 / 03 Illustrative
03 / TAILORED DELIVERY

What might we deliver?

A scoped piece of engineering that can be tested, supported and extended—not a packaged SaaS product.

01 /

Checkout and merchant account integration

02 /

Secure webhooks, idempotency and logging

03 /

Refund, exception and review paths

We provide integration engineering, not card acquiring. Prefer eligible hosted checkout, tokens and server-side confirmation; verify compliance scope with the provider. Stripe docs ↗

OMIPAY / HISTORICAL CLIENT CASE Payment engineering and merchant activation go together.

Coco’s published historical OmiPay case includes official e-commerce plugin work and merchant onboarding. Current partner status, pricing and method eligibility require confirmation.

Explore OmiPay ↗
04 / MEASURE WHAT MATTERS

How would we know?

We prefer useful evidence over decorative dashboards. Final metrics depend on available and trustworthy data.

01

Paid orders not released for fulfilment

Track quality and direction, not promised results

02

Duplicate charge/order risks

Track quality and direction, not promised results

03

Order-to-payment reconciliation differences

Track quality and direction, not promised results

05 / CONNECTED CAPABILITIES

What needs to connect
behind the order?

Connect products, customers, orders, stock, payments and finance based on your operating model—not a fixed feature list.

START WITH YOUR BUSINESS

Start with the problem.
Then scope the work.

Tell us how you operate, what you currently use and the one thing you want to improve.