COCO SOFTWARE / INDEPENDENT DIGITAL STUDIO
All payments & WeChat services / Online payments & billing / 03
COCO / WHAT WE CAN BUILD

PayPal IntegrationPayPal is a checkout choice—and a status workflow.

Adding PayPal should not add manual reconciliation. Authorisation, capture, refunds, disputes and order records must fit the existing store.

Tailored engagement · not a packaged SaaS product · scope agreed together

COCO / WORKFLOW STUDY 01—03

From uncertainty to action

Customer question PayPal is a checkout choice—and a status workflow.
Business context The shopper returns from PayPal but the shop has not …
First improvement Review platform and PayPal merchant eligibility
Conceptual illustration · not client data
COCO / PAYMENT ENGINEERING
Understand the work first.
01 / THE REAL PROBLEM
The business question comes first.

Adding PayPal should not add manual reconciliation. Authorisation, capture, refunds, disputes and order records must fit the existing store.

FIELD NOTE / ILLUSTRATIVE SCENARIO

A familiar moment in the business

The shopper returns from PayPal but the shop has not refreshed. Support receives a payment screenshot for an unconfirmed order.

Representative scenario, not a real client quote or measured result.

02 / HOW WE WOULD APPROACH IT

Understand the situation.
Then make the right change.

Three practical decisions that often shape this engagement. Your actual scope is agreed for your business.

Review platform and PayPal merchant eligibility
COCO / WORKING SESSION
Review platform and PayPal merchant eligibility
STEP 01 / 03 Illustrative
03 / TAILORED DELIVERY

What might we deliver?

A scoped piece of engineering that can be tested, supported and extended—not a packaged SaaS product.

01 /

PayPal checkout integration

02 /

Order/payment state event handling

03 /

Refund and support workflow

This is an editorial workflow illustration, not a live payment, delivered client feature, ready-made SaaS or guarantee of provider approval. Merchant scope and compliance require individual review.

04 / MEASURE WHAT MATTERS

How would we know?

We prefer useful evidence over decorative dashboards. Final metrics depend on available and trustworthy data.

01

Unmatched payment records

Track quality and direction, not promised results

02

Checkout exceptions and exits

Track quality and direction, not promised results

03

Refund status synchronisation

Track quality and direction, not promised results

05 / CONNECTED CAPABILITIES

What needs to connect
behind the order?

Connect products, customers, orders, stock, payments and finance based on your operating model—not a fixed feature list.

START WITH YOUR BUSINESS

Start with the problem.
Then scope the work.

Tell us how you operate, what you currently use and the one thing you want to improve.