COCO SOFTWARE / INDEPENDENT DIGITAL STUDIO
CLIENT STORY / BEAUTY · WEB · SEARCH

Bring the personal touch
into every digital first impression.

For a women-only beauty and skin clinic built around private, one-to-one care, a good-looking homepage is only the start. Clients need to find the business, understand its services and know how to book.

SYDNEY · AUBURN / ONGOING WEBSITE & SEARCH PARTNERSHIP

lavishbeautybyrania.com.au
LAVISH BEAUTY
Carefully considered design
for a personal experience.
AUSTRALIAN BEAUTY STUDIO · AUBURN
REAL CLIENT WEBSITE / ARCHIVED HOMEPAGE
LIVE PROJECT / ARCHIVED CAPTUREREAL CLIENT WEBSITE / ARCHIVED HOMEPAGE
AUBURN / SYDNEY Women-only · Private appointments
WEBSITE + CONTENT Brand, service pages, booking path
ONGOING SUPPORT Content care · Search visibility
RANIA
Founder portrait from the original project material
Rania · Founder
Rania · Founder / Qualified Dermal Clinician · Health Science degree
01 / MEET THE BUSINESS

The attention to detail
should be felt online too.

Lavish Beauty by Rania is a women-only beauty and skin clinic based in Auburn, Sydney. Founder Rania is a qualified Dermal Clinician with a Health Science degree, offering private, one-to-one appointments.

Personal care, practitioner background and the clinic setting already make the offline experience distinctive. The online challenge was to communicate those authentic details before the first appointment.

Rania · Founder Qualified Dermal Clinician · Health Science degree
A website can be elegant.
People still need answers.

Someone searching for a particular treatment is still comparing services, locations and practitioners. The homepage makes the first impression; focused service pages answer questions; a clear mobile path lets interested people take the next step.

02 / THE CUSTOMER JOURNEY

From being discovered
to knowing how to book.

Each stage answers the next question. Switch between stages to see how information and actions connect.

DISCOVERY → CONSIDERATION → BOOKING 01
    03 / WHAT WE WORKED ON

    Not just a homepage.
    A connected customer journey.

    The work below follows the actual Lavish Beauty project record.

    01 / PROJECT WORK

    Premium brand website

    Warm neutrals, restrained gold, elegant typography and clinic imagery translate the private in-person experience online.

    02 / PROJECT WORK

    Treatment information & landing pages

    Service-specific pages help people researching a particular treatment find relevant explanations without searching the whole site.

    03 / PROJECT WORK

    Local SEO and AI discoverability

    Public, verifiable information about services, location and practitioner background supports search visibility; identifiable AI referrals are measured separately.

    04 / PROJECT WORK

    Mobile access to booking

    Treatment, phone and Timely booking entry points remain available on smaller screens when someone is ready to enquire.

    04 / SEE THE REAL PROJECT

    The same brand experience, from first view to service page.

    Switch among the archived images already present in the client case repository: homepage, focused service page and mobile treatment view. Standalone previews load the real captures when online.

    LAVISH BEAUTY
    Repository image cannot load in this preview environment
    Lavish Beauty homepage / repository capture
    Lavish Beauty homepage / repository capture

    These are historical project screenshots. Check current prices, treatments and booking availability on the client’s live website.

    Visit Lavish Beauty ↗
    05 / MEASURABLE SIGNALS

    Growth worth recording.
    Evidence worth respecting.

    Two reporting windows tell different stories: quarter-over-quarter-year website sessions, and a small, separately identified AI-referral signal. They cannot be combined into a claim about “GEO-generated sales”.

    July–September 2026 vs July–September 2025
    +155%

    Website sessions

    Q3 2025: 429 Q3 2026: 1,094
    Q3 2025
    Q3 2026
    +203%

    Organic search sessions

    Q3 2025: 123 Q3 2026: 373
    Q3 2025
    Q3 2026

    Source: Lavish Beauty GA4, Sydney timezone. Quarter totals are sessions, growth rounded to whole percentages.

    Both total website visits and organic search sessions increased. Direct, paid and other channels also contributed; these observations cannot isolate the impact of a single website change.

    AI REFERRALS / EARLY DISCOVERY SIGNALS October 2025–September 2026 · 12 complete months
    34

    Identified ChatGPT referral sessions

    11

    Booking-link clicks

    A small sample of observed website activity. Link clicks do not prove completed Timely bookings, nor do these observations establish a causal GEO effect.

    Read the AI search and data analysis ↗

    Measurement definitions: GA4 sessions, organic-search sessions, identifiable referrals and booking-link clicks. Without reconciled appointment or sales records, do not claim booked appointments, conversion rates or revenue gains.

    06 / LONG-TERM PARTNERSHIP

    A digital shopfront
    needs ongoing attention.

    Services, recognition and local search needs change after launch. Our work includes website updates, treatment content, search reporting and care for the booking journey so the online presence remains useful as the business evolves.

    YOUR BUSINESS / NEXT STEP

    Make the service clear.
    Make it discoverable.

    Start by looking at whether your existing site makes the business difference, treatment information and next step clear to a first-time customer.

    Discuss your business ↗
    Note: This is a Coco Software client-project case. Screenshots and background are drawn from the original project repository. Provider systems, booking conditions and services should be checked against the client’s current website. This page does not promise search rankings or appointment growth.