COCO SOFTWARE / INDEPENDENT DIGITAL STUDIO
COCO / SERVICE FAMILY / 05

As your business grows,
your systems should
grow with it.

Orders increase and the owner gets busier. Sales, warehouse and finance have tools, yet people still carry information between them. We build around frontline work, existing systems and sustainable change.

Tailored engineering · integration · modernisation · not a single packaged SaaS

01 / SERVICE INDEX

23 capabilities.
One operational reality.

From CRM and inventory to Xero, Odoo, portals and legacy modernisation. Find work by business problem, then explore design decisions, delivery scope and evidence.

Custom business software Finance, CRM & ERP integrations Portals & operational intelligence Modernisation & advisory
Showing 23 / 23
↗ 01 / Custom business software

Custom Software Development

Build around your business—not another workaround.

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↗ 01 / Custom business software

Custom Web Application Development

A web app should make the next action obvious.

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↗ 01 / Custom business software

SaaS Development

A SaaS product is an operating model—not a login screen.

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↗ 01 / Custom business software

CRM Development

A CRM needs to preserve customer context for the whole team.

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↗ 01 / Custom business software

ERP Integration

Keep the ERP strong. Fix the handoffs around it.

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↗ 01 / Custom business software

Inventory Management Systems

Inventory has to be trusted before it can be promised.

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↗ 01 / Custom business software

Order Management Systems

Order capture is only the beginning of fulfilment.

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↗ 01 / Custom business software

Booking System Development

A booking should not create more admin than it removes.

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⇄ 02 / Finance, CRM & ERP integrations

API Integration Services

The real integration test is what happens when it fails.

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⇄ 02 / Finance, CRM & ERP integrations

Xero Integration

Let Xero do accounting without making sales retype orders.

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⇄ 02 / Finance, CRM & ERP integrations

MYOB Integration

Connect MYOB to the work before and after the invoice.

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⇄ 02 / Finance, CRM & ERP integrations

Shopify Xero Integration

A Shopify order needs a reconciliable accounting record.

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⇄ 02 / Finance, CRM & ERP integrations

HubSpot Integration

HubSpot should move work forward, not just store leads.

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⇄ 02 / Finance, CRM & ERP integrations

Salesforce Development

Make Salesforce fit the process—not every process fit Salesforce.

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⇄ 02 / Finance, CRM & ERP integrations

Zoho CRM Customisation

Customise Zoho around the team’s actual sales work.

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⇄ 02 / Finance, CRM & ERP integrations

Microsoft Dynamics Integration

Bring Dynamics 365 context into the wider business.

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⇄ 02 / Finance, CRM & ERP integrations

Odoo Development

Use Odoo’s modules—extend only where business rules demand it.

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⇄ 02 / Finance, CRM & ERP integrations

NetSuite Integration

Keep NetSuite as the system of record without slowing the edge.

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▤ 03 / Portals & operational intelligence

Customer Portal Development

Give customers useful self-service without exposing internal systems.

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▤ 03 / Portals & operational intelligence

Supplier Portal Development

Supplier self-service starts with shared, accurate data.

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▤ 03 / Portals & operational intelligence

Business Dashboard Development

A dashboard is only valuable when the numbers are trusted.

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✳ 04 / Modernisation & advisory

Legacy System Modernisation

Modernise the system without discarding what the business knows.

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✳ 04 / Modernisation & advisory

Software Integration Consulting

Make the integration decision before buying another platform.

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02 / REAL OPERATIONS
You have the tools.
Why is the owner still the bottleneck?

The hard part may be unrecorded trade rules, missing customer context, stock disagreements or undocumented handoffs. Good custom engineering identifies what is genuinely broken rather than replacing every existing tool.

COCO / OPERATING PRINCIPLE

Agree sources of truth, decisions and exception ownership first. Then decide between using existing capabilities, building integrations or developing a tailored application.

03 / CLIENT EXPERIENCE

Long-term client work
matters more than a feature list.

JStudio moved from founder-operated commerce toward team workflows. Hansford evolved field-sales ordering and finance handoffs across a long-term engagement. Distinct client solutions, not a packaged product.

HANSFORD / HISTORICAL CLIENT WORK Connect frontline selling to finance, then keep improving.

A tailored field-sales ordering workflow connected to existing finance, improved over time. Offline draft and reconnection features belong to a later iteration.

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JSTUDIO / HISTORICAL CLIENT WORK From founder-led operations to team ownership.

Historical retail/wholesale workflows, payments and order collaboration. The client ceased operating in 2024; this describes past delivery only.

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START WITH THE WORKFLOW

Show us how
your team works today.

Start with the workflow people repeat every day. We will work out what should be built and what is worth preserving.