COCO SOFTWARE / INDEPENDENT DIGITAL STUDIO
All custom software & integration / Custom business software / 05
COCO / CUSTOM DEVELOPMENT

ERP IntegrationKeep the ERP strong. Fix the handoffs around it.

ERP integration starts with data ownership and exception handling. Products, orders, inventory, tax and finance require clear sources of truth—not unconstrained two-way updates.

Scope-led engagement · tailored engineering · not packaged SaaS

COCO / SYSTEM DESIGN STUDY 01—05

Turn real complexity
into clear operations.

The challenge Keep the ERP strong. Fix the handoffs around it.
In context An order reaches the ERP with an unmatched product code. …
Design focus Master data and field mapping
Conceptual illustration · not client UI
COCO / BUSINESS ENGINEERING
Business first. Engineering next.
01 / THE REAL PROBLEM
Technology is the means.
The workflow comes first.

ERP integration starts with data ownership and exception handling. Products, orders, inventory, tax and finance require clear sources of truth—not unconstrained two-way updates.

FIELD NOTE / ILLUSTRATIVE

A moment worth redesigning

An order reaches the ERP with an unmatched product code. Finance cannot invoice and the warehouse cannot release it.

Composite business vignette, not a client quote or measured result.

02 / HOW WE WORK

Find the real rules.
Then engineer the workflow.

We start with operations, system boundaries and failure scenarios. These stages are a proposed approach, not a guaranteed scope.

Observe frontline work and identify genuine differentiation
COCO / DESIGN SESSION
Observe frontline work and identify genuine differentiation
STEP 01 / 03 Illustrative
03 / SCOPE THE RIGHT THING

What could your team receive?

Potential deliverables are tailored to your business, platform access and investment priorities.

01 /

Master data and field mapping

02 /

Safe sync and conflict handling

03 /

Alerts, reconciliation and handover

Editorial illustration, not a real customer screenshot or transaction. Third-party APIs, permissions and licences require confirmation. Feature scope is agreed per project.

HANSFORD / HISTORICAL CLIENT WORK Field orders should move reliably into finance.

Hansford’s actual engagement connected field ordering to its existing finance workflow and evolved over time. This does not prove delivery of every named third-party integration.

Read the case ↗
04 / EVIDENCE OF IMPROVEMENT

How will we know it helped?

Useful evidence starts with baseline measurements—not invented success percentages.

01

Steps needed to complete the business task

Establish a baseline before claiming improvement.

02

Manual corrections and duplicate entries

Establish a baseline before claiming improvement.

03

Exception ownership and resolution time

Establish a baseline before claiming improvement.

05 / RELATED CAPABILITIES

What else does
the workflow touch?

Customers, orders, products, inventory and finance intersect. Explore adjacent capabilities and decide what belongs in scope.

LET'S UNDERSTAND THE WORK

Understand your business.
Then build what matters.

Show us your systems, repetitive handoffs and the exceptions you worry about. Start from the business reality.