COCO SOFTWARE / INDEPENDENT DIGITAL STUDIO
All commerce services / Stock, orders & channels / 20
COCO / WHAT WE CAN BUILD

Inventory & Order SynchronisationSales lose value when stock data drifts apart.

Inventory sync is not a magical real-time API. SKU mapping, units, locations, returns, conflicts and source-of-truth rules determine whether it can be trusted.

Tailored engagement · not a packaged SaaS product · scope agreed together

COCO / WORKFLOW STUDY 04—20

From uncertainty to action

Customer question Sales lose value when stock data drifts apart.
Business context A last unit sells in store and online before either s…
First improvement Define authoritative stock and product records
Conceptual illustration · not client data
COCO / COMMERCE ENGINEERING
Understand the work first.
01 / THE REAL PROBLEM
The business question comes first.

Inventory sync is not a magical real-time API. SKU mapping, units, locations, returns, conflicts and source-of-truth rules determine whether it can be trusted.

FIELD NOTE / ILLUSTRATIVE SCENARIO

A familiar moment in the business

A last unit sells in store and online before either system updates, leaving support to resolve an oversell.

Representative scenario, not a real client quote or measured result.

02 / HOW WE WOULD APPROACH IT

Understand the situation.
Then make the right change.

Three practical decisions that often shape this engagement. Your actual scope is agreed for your business.

Define authoritative stock and product records
COCO / WORKING SESSION
Define authoritative stock and product records
STEP 01 / 03 Illustrative
03 / TAILORED DELIVERY

What might we deliver?

A scoped piece of engineering that can be tested, supported and extended—not a packaged SaaS product.

01 /

SKU/location/unit mapping

02 /

Order and stock event integration

03 /

Monitoring and exception recovery

This is a representative workflow—not a ready-made product or an undocumented client feature. Platform access, financial responsibility, fees and delivery scope must be confirmed per engagement.

AOSHENG / CUSTOM GROCERY OPERATIONS Fresh food has operational rules beyond a standard cart.

Aosheng involved grocery-specific variable weights, adjustments and delivery handling. It illustrates bespoke thinking—not every platform capability on this page.

Explore Aosheng ↗
04 / MEASURE WHAT MATTERS

How would we know?

We prefer useful evidence over decorative dashboards. Final metrics depend on available and trustworthy data.

01

Stock mismatch incidence

Track quality and direction, not promised results

02

Sync delay distribution

Track quality and direction, not promised results

03

Oversell-related cancellations

Track quality and direction, not promised results

05 / CONNECTED CAPABILITIES

What needs to connect
behind the order?

Connect products, customers, orders, stock, payments and finance based on your operating model—not a fixed feature list.

START WITH YOUR BUSINESS

Start with the problem.
Then scope the work.

Tell us how you operate, what you currently use and the one thing you want to improve.